IAP2 USA Online Courses

Global Certificate in P2 Courses

IAP2 Certificate in Public Participation – We are very excited to be launching the next evolution of training that builds on our foundational best practices. Our flagship Foundations training program has been updated and now consists of three core courses. Visit our training calendar to register for updated course offerings.

IAP2 USA's Certificate in Public Participation (P2) consists of 3 core courses - Fundamentals of Public Participation, Designing Public Participation, and Applying Methods. Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement.

Learn More!


Fundamentals of Public Participation

(Prerequisite to other courses)

Who: For all practitioners

This course:

  • Explores IAP2’s best practices and underlying frameworks to create meaningful participation and reflect on one’s own existing practice
  • Centers diversity, equity and inclusion in the practice of engagement
  • Allows participant’s to apply this knowledge to their own public participation practice



Designing Public Participation

Who: For practitioners who are leading the planning and implementation of public participation processes

This course:

  • Helps practitioners design an engagement process and plan for a real-world scenario


Applying Methods

Who: For practitioners who are part of a team implementing a public participation process and are looking for the practical skills to be effective in designing and applying methods.

This course:

  • Provides opportunities to practice and evaluate methods
  • Demonstrates ways to blend methods into hybrid techniques
  • Shares techniques to craft questions to draw out meaningful input


All Upcoming Courses

  • Midwest Chapter, In Person, Full Certificate Training

    • February 23, 2026
    • February 27, 2026
    • 5 sessions
    • JEO Consulting Group 11213 Davenport Street, Suite 200 Omaha, NE 68154
    • 0

    Midwest Chapter, In Person, Full Certificate Global Learning Pathway IAP2 Training

    Dates: February 23-27, 2026

    • Fundamentals: February 23
    • Designing and Leading P2: February 24 and 25 
    • Applying Methods in P2: February 26 and 27 

    Time: 8:30am to 5:00pm daily 

    Location: Omaha, NE (in-person)

    JEO Consulting Group

    11213 Davenport Street, Suite 200

    Omaha, NE 68154

    *8 hour training each day. 

      Professional Certification/Credits

       — Cancellation and Substitution Policy —

      Trainer: Doug Zenn 

      Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led ZennAssociates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.
      Show details

    • Applying Methods for Public Participation - Hosted by IAP2 USA

      • February 24, 2026
      • February 27, 2026
      • 4 sessions
      • Online with Kimberly Horndeski
      • 13
      Register

      Applying Methods for Public Participation

      **You must first complete Fundamentals of Public Participation before this course**

      Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

      The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

      Course Objectives

      • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
      • Research, design and test a F2F and/or online method using a range of tools and resources
      • Apply the four steps of designing a method incorporating the eight key components of method design
      • Develop rational and experiential aims
      • Design an appropriate format
      • Design questions and process
      • Develop appropriate communications
      • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.
      • Incorporate inclusion and diversity principles
      • Identify data management needs, evaluation points and measures
      • Identify resources required
      • Explore a variety of both F2F and online methods/techniques that are more structured and have nested methods within them (e.g. Deliberative Processes, Appreciative Inquiry and Open Space Technology)
      • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery
      • Identify principles for monitoring online activity
      • Test the design by running elements of the method and submitting to peer review using a checklist
      • Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing
      • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences

        Payment Policy

        • Full payment must be received before the start of the course to confirm participation. 
        • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
        • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

        PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

        Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

        Cancellation and Substitution Policy

        All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

        Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

        There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

        IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

        Professional Certification and Continuing Education Credits

        Meet Your Trainer

        Kimberly Horndeski

        Kimberly Horndeski is a certified mediator, facilitator, and the Executive Director of Community Consulting LLC. Her work focuses on transforming conflict into successful strategies for the future. She has led multiple state, national, and international working groups to overcome challenges and reach agreement. Her projects include bottom-up approaches, such as establishing a coalition with fundamentally conflicting interests to collaboratively negotiate agreement on a $2.5 billion dollar component of the Bipartisan Infrastructure Bill, and top-down approaches, such as assisting the U.S. Fish and Wildlife Service to incorporate nationwide stakeholder values into the decision-making process for federally-listed threatened and endangered species. Kimberly knows it is not information alone that produces positive outcomes or reduces conflict. It is the ability to engage key stakeholders and effectively design, plan, and implement an engagement process that results in creative and lasting solutions for the future. 

        Currently, Kimberly serves on the USA Board of the International Association of Public Participation, the Leadership Council for the Association for Conflict Resolution’s Environment and Public Policy Section, and is a Professor of Practice on collaboration and communication for Virginia Tech University. 

        Show details

      • Fundamentals in Public Participation - Hosted by Cassie Hemphill

        • March 03, 2026
        • March 04, 2026
        • 2 sessions
        • Online with Trainer Cassie Hemphill

        Fundamentals of Public Participation

        Understand the principles of meaningful and effective P2 and engagement. Learn how to apply the IAP2 Spectrum and other foundational models to your practice.

        **Prerequisite - Fundamentals must be completed before taking other IAP2 courses**



        Price: $325 ($275 for IAP2 members - contact us for the discount code)

        Enroll for the entire IAP2 Certificate in Public Participation and save!

        Want to take one of IAP2's new Electives? Enroll for both Fundamentals and an Elective and save!

        Available Course:

        • March 3-4, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

        **NOTE there is a 1-hour break between sessions on each day**

        Fundamentals of Public Participation (P2) sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community. The focus is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices and how to design and apply this knowledge to your P2/engagement projects.

        Course objectives

        By the end of this course participants will be able to:

        • Define P2 and related terms and what makes it unique
        • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
        • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
        • Reflect on and apply ethical leadership actions and abilities to P2 situations
        • Apply the Profiles of Engagement model and explore organization- and community-led engagement and how that impacts the engagement process
        • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
        • Apply the IAP2 Spectrum to P2/engagement situations and practice
        • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

        Professional Certification/Credits

        • This course is required for IAP2 Professional Certification

        Tech Needed for Class

        Cancellation and Refund Policy

        Accessibility Policy

        This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

        Click Here to Register on trainers website! 

        Meet Your Trainer: Cassie Hemphill

        Cassie Hemphill has more than 25 years of experience in public participation and 15 years designing and delivering training. Her courses emphasize transferable, applied skills participants use to become more effective in their work and personal lives and improve the world around them. Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

        Show details

      • Applying Methods in Public Participation - Hosted by Cassie Hemphill

        • March 10, 2026
        • March 13, 2026
        • 4 sessions
        • Online with Trainer Cassie Hemphill

        Applying Methods for Public Participation

        **You must first complete Fundamentals of Public Participation before this course**

        Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

        The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

        Course objectives

        • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.
        • Research, design and test a face-to-face and/or online method using a range of tools and resources.
        • Apply the four steps of designing a method, incorporating the eight key components of method design: (1) develop rational and experiential aims; (2) design an appropriate format; (3) design questions and process; (4) develop appropriate communications; (5) combine methods to achieve engagement goals and objectives and test for appropriate sequencing; (6) incorporate inclusion and diversity principles; (7) identify data management needs, evaluation points and measures; and (8) identify resources required.
        • Explore a variety of both face-to-face and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative Processes, Appreciative Inquiry and Open Space Technology).
        • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.
        • Identify principles for monitoring online activity.
        • Test the design by running elements of the method and submitting to peer review using a checklist.
        • Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.
        • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.

        Price: $650 ($550 for IAP2 members - contact us for the discount code)

        Dates and Times:

        • March 10-13, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

        One-hour break between sessions each day. Must attend all sessions.

        Professional Certification/Credits

        • This course is required for IAP2 Professional Certification

        Technology needed for the course

        Cancellation and Refund Policy

        Accessibility Policy

        This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

        Click Here to Register on trainers website! 

        Trainer: Cassie Hemphill 

        Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

        Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

        Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

        Show details

      • Fundamentals of Public Participation - Hosted by IAP2 USA

        • March 10, 2026
        • March 11, 2026
        • 2 sessions
        • Online with Michelle Gutt
        • 17
        Register

        Fundamentals of Public Participation

        The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

        The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

        Course Objectives

        By the end of this course participants will be able to:

        • Define P2 and related terms and what makes it unique
        • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
        • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
        • Reflect on and apply ethical leadership actions and abilities to P2 situations
        • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
        • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
        • Apply the IAP2 Spectrum to P2 situations and practice
        • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

        Payment Policy

        • Full payment must be received before the start of the course to confirm participation. 
        • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
        • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

        PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

        Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

        Cancellation and Substitution Policy

        All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

        Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

        There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

        IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

        Professional Certification and Continuing Education Credits

        Meet Your Trainer

        Michelle Gutt

        Michelle brings 40 years of experience in public relations and community engagement across government, corporate, and nonprofit sectors to her training. With two decades in municipal government communications and engagement, Michelle has developed a deep understanding of how to build strong, lasting connections between local government and the communities they serve. Michelle began her IAP2 journey in 2012 and became a licensed trainer in 2024. She currently serves as the Community Engagement Manager for the City of Fort Worth, where her team is responsible for planning and implementing all of the community outreach and engagement for the 12th largest city in the U.S. She is also the owner of PRP2 Connections.

        Show details

      • County of San Diego, Global Certificate in P2, 2026 Cohort 1

        • March 17, 2026
        • April 17, 2026
        • 5 sessions
        • City of San Diego
        Register

        County of San Diego Global Certificate in Public Participation

        **This training is for the COUNTY of San Diego employees ONLY**

        IAP2 USA Licensed Trainer: Cathy Smith 

        2026 Cohort #1, training dates (in-person): 

          • Fundamentals: March 17
          • Designing: March 26-27
          • Methods: April 16-17

        Training and Course Details: 

        IAP2 Certificate Program

        IAP2 USA's Certificate in Public Participation (P2) consists of 3 core courses - Fundamentals of Public Participation, Designing Public Participation, and Applying Methods. Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with over 30 hours of effective training in public participation and engagement.

        #1 Fundamentals of Public Participation

        Prerequisite for Designing Public Participation and Applying Methods

        The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

        The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

        #2 Designing & Leading Public Participation

        Designing Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

        #3 Applying Methods for Public Participation 

        Designing Public Participation is a prerequisite for this course

        Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods.

        This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

        The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.
        Show details

      • Understanding Conflict in Public Participation - Hosted by IAP2 USA

        • March 19, 2026
        • March 20, 2026
        • 2 sessions
        • Online with Trainer: Cathy Smith
        • 17
        Register

        Understanding Conflict in Public Participation

        **You must first complete Fundamentals of Public Participation or the previous Foundations Training to take this course**

        The aim of Understanding Conflict in P2/engagement is to help you understand, and more effectively manage, conflict dynamics. The focus of this Level 1 course will be on developing the skills of participants to identify and mitigate situations of tension and conflict within their P2/engagement work.




        Course Objectives:

        • Understand the sources, types and factors that contribute to conflict in P2/engagement and the impact they may have on the process

        • Understand the role of power and influence in engagement practice

        • Understand and identify the cycle of escalation, and the behaviors, attitudes and actions that are evident as conflict increases

        • Contribute to and/or apply strategies to de-escalate challenging situations

        • Identify how to build effective relationships and partnerships through empathy, active listening, respect and trust

        • Learn approaches to work in challenging situations applying behaviors that build trust and credibility

        • Consider the role of integrity and ethics in the conduct of the P2/engagement practitioner, and how that is upheld in the process

          Payment Policy

          • Full payment must be received before the start of the course to confirm participation. 
          • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
          • Your registration may be cancelled if payment has not been submitted and alternative arrangements have not been confirmed by IAP2 USA.

          PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

          Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

          Cancellation and Substitution Policy

          All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

          Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

          There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

          IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

          Professional Certification and Continuing Education Credits

          Meet your Trainer: Cathy Smith

          Cathy’s work in the inter-related fields associated with climate change—land use, transportation, water, energy, health—brings depth of knowledge and understanding of current engagement needs. As a past community mediator and practicing writer and storyteller, her engagement insights span from conflict management to communications. She’s one of 15 Certified Public Participation Practitioners in the country, a graduate of USD’s School of Law, and IAP2USA’s Past President.

          Show details

        • Grand Canyon Chapter Webinar - Indigenous Planning & Tribal Sovereignty with Kim Kanuho

          • March 19, 2026
          • 1:30 PM
          • Zoom
          Register

          We are honored to welcome Kim Kanuho, President and Planner of Fourth World Design Group LLC (FWDG), for an exclusive webinar on Thursday, March 19 at 1:30 p.m. A member of the Navajo Nation (Diné)—Tábąąhí (Water’s Edge People) born for the Tódích'íinii (Bitter Water People) Clan—Kim brings over 15 years of direct experience in the planning, architecture, and construction fields within Indian Country. Born in Fort Defiance, AZ, Mrs. Kanuho is an alumna of Arizona State University’s College of Architecture and Design where she received a Bachelor of Science in Urban Planning and a Master of Urban and Environmental Planning. 

          In this session, Kim will share her deep expertise in community land use and economic planning on Tribal lands. She will provide vital insights into Tribal sovereignty, project processes, and the integration of cultural values into projects. Don’t miss this opportunity to learn from a leader passionate about advancing the future growth and well-being of Tribal Nations. 

           Guest Speaker: Kim Kanuho 


          Show details

        • Fundamentals in Public Participation - Hosted by Cassie Hemphill

          • April 01, 2026
          • April 02, 2026
          • 2 sessions
          • Online with Trainer Cassie Hemphill

          Fundamentals of Public Participation

          Understand the principles of meaningful and effective P2 and engagement. Learn how to apply the IAP2 Spectrum and other foundational models to your practice.

          **Prerequisite - Fundamentals must be completed before taking other IAP2 courses**



          Price: $325 ($275 for IAP2 members - contact us for the discount code)

          Enroll for the entire IAP2 Certificate in Public Participation and save!

          Want to take one of IAP2's new Electives? Enroll for both Fundamentals and an Elective and save!

          Available Course:

          • April 1-2, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

          **NOTE there is a 1-hour break between sessions on each day**

          Fundamentals of Public Participation (P2) sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community. The focus is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices and how to design and apply this knowledge to your P2/engagement projects.

          Course objectives

          By the end of this course participants will be able to:

          • Define P2 and related terms and what makes it unique
          • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
          • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
          • Reflect on and apply ethical leadership actions and abilities to P2 situations
          • Apply the Profiles of Engagement model and explore organization- and community-led engagement and how that impacts the engagement process
          • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
          • Apply the IAP2 Spectrum to P2/engagement situations and practice
          • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

          Professional Certification/Credits

          • This course is required for IAP2 Professional Certification

          Tech Needed for Class

          Cancellation and Refund Policy

          Accessibility Policy

          This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

          Click Here to Register on trainers website! 

          Meet Your Trainer: Cassie Hemphill

          Cassie Hemphill has more than 25 years of experience in public participation and 15 years designing and delivering training. Her courses emphasize transferable, applied skills participants use to become more effective in their work and personal lives and improve the world around them. Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

          Show details

        • Facilitating Groups - Hosted by IAP2 USA

          • April 01, 2026
          • April 02, 2026
          • 2 sessions
          • Online with Trainer Cathy Smith
          • 21
          Register

          Facilitating Groups 

          new elective course offering to IAP2 **You must first complete Fundamentals of Public Participation or IAP2's previous Foundations Training to take this course**

          Explore the facilitation framework to develop skills and confidence in developing your engagement facilitation approach.

          The aim of Facilitating Groups is to explore the framework and develop skills and confidence in facilitating P2 and engagement methods. The focus will be about enhancing practitioners’ ability to respond appropriately, generating confidence in and support for your facilitation approach.

          Course objectives

          • Examine the framework and purpose of facilitation in an engagement context
          • Build a repertoire of tools and processes
          • Practice some core skills
          • Troubleshoot specific challenges 
          • Explore the changes needed for facilitation of digital engagement processes

          Payment Policy

          • Full payment must be received before the start of the course to confirm participation. 
          • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
          • Your registration may be cancelled if payment has not been submitted and alternative arrangements have not been confirmed by IAP2 USA.

          PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

          Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

          Cancellation and Substitution Policy

          All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

          Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

          There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

          IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

          Professional Certification and Continuing Education Credits

          Meet your Trainer: Cathy Smith 

          Cathy’s work in the inter-related fields associated with climate change—land use, transportation, water, energy, health—brings depth of knowledge and understanding of current engagement needs. As a past community mediator and practicing writer and storyteller, her engagement insights span from conflict management to communications. She’s one of 15 Certified Public Participation Practitioners in the country, a graduate of USD’s School of Law, and IAP2USA’s Past President.

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        • Designing and Leading Public Participation - Hosted by Cassie Hemphill

          • April 07, 2026
          • April 10, 2026
          • 4 sessions
          • Online with Trainer Cassie Hemphill

          Designing and Leading Public Participation

          **You must first complete Fundamentals of Public Participation before this course**

          Designing & Leading Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

          Price: $650 ($550 for IAP2 members - contact us for the discount code)

          Date:

          • April 7-10, 2026

          Times - must attend both sessions each day:

          • 12:00 noon-2:00 pm + 3:00-5:00 pm ET
          • One-hour break between sessions each day

          Designing & Leading Public Participation (P2) introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans.

          This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

          Course objectives

          • For a real-world scenario, design an engagement process and plan that includes developing a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables (and much more!)
          • Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis
          • Develop an evaluation framework to suit the scenario
          • Identify key roles and resources needed to implement the P2/engagement plan
          • Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan
          • Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

          Professional Certification/Credits

          • This course is required for IAP2 Professional Certification

          Tech needed for the course

          Cancellation and Refund Policy

          Accessibility Policy

          This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

          Click Here to Register on trainers website! 

          Trainer: Cassie Hemphill 

          Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

          Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

          Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

          Show details

        • Applying Methods for Public Participation - Hosted by IAP2 USA

          • April 14, 2026
          • April 17, 2026
          • 4 sessions
          • Online with Doug Zenn
          • 18
          Register

          Applying Methods for Public Participation

          **You must first complete Fundamentals of Public Participation before this course**

          Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

          The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

          Course Objectives

          • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
          • Research, design and test a F2F and/or online method using a range of tools and resources
          • Apply the four steps of designing a method incorporating the eight key components of method design
          • Develop rational and experiential aims
          • Design an appropriate format
          • Design questions and process
          • Develop appropriate communications
          • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.
          • Incorporate inclusion and diversity principles
          • Identify data management needs, evaluation points and measures
          • Identify resources required
          • Explore a variety of both F2F and online methods/techniques that are more structured and have nested methods within them (e.g. Deliberative Processes, Appreciative Inquiry and Open Space Technology)
          • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery
          • Identify principles for monitoring online activity
          • Test the design by running elements of the method and submitting to peer review using a checklist
          • Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing
          • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences

            Payment Policy

            • Full payment must be received before the start of the course to confirm participation. 
            • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
            • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

            PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

            Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

            Cancellation and Substitution Policy

            All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

            Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

            There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

            IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

            Professional Certification and Continuing Education Credits

            Meet Your Trainer

            Doug Zenn

            Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug led Zenn Associates' development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.

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          • IAP2 Midwest Chapter 2026 Conference

            • April 14, 2026
            • 4:00 PM
            • April 16, 2026
            • 5:00 PM
            • Dubuque, IA at The Hotel Julien
            • 173
            Register

            The 2026 IAP2 Midwest Chapter Conference will be held in Dubuque, Iowa, from April 15-16, 2026 at the Hotel Julien Dubuque. The format will be a little different than in years past, with an all-day conference on Wednesday and Thursday and a pre-conference networking reception on Tuesday evening, April 14. 

            The theme for this year's conference is Inspiring People, Partnership, and Participation.

            Please register to join colleagues from across the Midwest and beyond to learn, network, and grow at this engaging event.

            For more information, visit the conference website.

            Become a conference sponsor today!

            Show details

          • IAP2's Understanding People and Communities - Hosted by Cassie Hemphill

            • April 15, 2026
            • April 16, 2026
            • 2 sessions
            • Online with Trainer Cassie Hemphill

            IAP2's Understanding People and Communities 

            **Fundamentals of Public Participation is the prerequisites for this course


            Develop insights into people and communities to create public participation and engagement processes that center diverse voices and perspectives.

             




            Please note: Because this course builds on the core principles and frameworks introduced in Fundamentals of Public Participation and Engagement, completion of that course is required.

            Price: $325

            IAP2 Members: $275 (contact us for the member discount code)

            Course Dates:

            • April 15-16, 2026

            Class Hours

            All classes meet online from 12:00-2:00 pm ET and 3:00-5:00 pm ET, with a 1-hour break between sessions each day.

            By the end of Understanding People and Communities, you will have the awareness and skills to develop a holistic and deep understanding of the people and communities involved in public participation processes.

            Discover and apply deep understanding and insights into the people and communities involved in public participation processes, to make the processes more meaningful and effective. This Level 1 course provides an introduction to working with diversity, equity and inclusion in P2/engagement.

            Course objectives

            • Identify and apply an approach for understanding people and communities for P2/engagement processes
            • Reflect on factors of cultural competence and cultural humility, and assess your practice and approach against the factors to identify areas of strength and growth
            • Apply a variety of analysis and mapping tools to understand diversity and map values
            • Identify ways to increase access and centre equity by reducing barriers to participation
            • Reflect on how to build rapport, trust and relationships with people and communities, and apply and assess approaches in a P2/engagement scenario
            • Assess and apply knowledge to planning and implementation of meaningful and effective P2/engagement across the Practice Framework.

            Tech Needed for the Course

            Cancellation and Refund Policy

            Accessibility Policy

            This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

            Click Here to Register on trainers website! 

            Trainer: Cassie Hemphill 

            Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

            Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

            Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

            Show details

          • Online Engagement Strategies and Tools

            • April 21, 2026
            • April 29, 2026
            • 4 sessions
            • Online Via Zoom with Susanna Haas Lyons
            • 20
            Register

            COURSE DESCRIPTION
            This course explores digital engagement principles, strategies and tools. You will learn techniques for engaging participants in productive digital conversations, how to facilitate online discussions, and consider approaches for analyzing participant input. Explore how the digital divide impacts Americans, and develop inclusive responses. Lastly, consider the impact and opportunities of Artificial Intelligence on the field of public participation.

            LEARNING OUTCOMES
            By the end of the course, you will be able to do the following:
            ·       Define objectives for your online engagement strategies
            ·       Define best practices for high quality digital engagement user experiences
            ·       Identify barriers to inclusive digital participation and explore approaches to increase equity and inclusion
            ·       Describe qualities of effective online facilitation
            ·       Begin to create social media content to drive participation in online engagement
            ·       Craft a basic online strategy to engage people at all depths of involvement and at various stages of the project


            Price: 

            $400 Members  --  $550 Non Members  --  $250 Student Members. 

            Dates: 

            • April 21 and 22
            • April 28 and 29 

            PLEASE NOTE: IAP2 USA members must be logged into iap2usa.org as a member to register at the member rate.

            Members from other IAP2 regions need a code to register which can be obtained from info@iap2usa.org. 

             — Cancellation and Substitution policy —

            Trainer: Susanna Haas Lyons 
            Show details

          • Fundamentals of Public Participation - Hosted by IAP2 USA

            • April 23, 2026
            • April 24, 2026
            • 2 sessions
            • Online with Kimberly Horndeski
            • 20
            Register

            Fundamentals of Public Participation

            The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

            The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

            Course Objectives

            By the end of this course participants will be able to:

            • Define P2 and related terms and what makes it unique
            • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
            • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
            • Reflect on and apply ethical leadership actions and abilities to P2 situations
            • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
            • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
            • Apply the IAP2 Spectrum to P2 situations and practice
            • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

            Payment Policy

            • Full payment must be received before the start of the course to confirm participation. 
            • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
            • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

            PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

            Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

            Cancellation and Substitution Policy

            All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

            Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

            There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

            IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

            Professional Certification and Continuing Education Credits

            Meet Your Trainer

            Kimberly Horndeski

            Kimberly Horndeski is a certified mediator, facilitator, and the Executive Director of Community Consulting LLC. Her work focuses on transforming conflict into successful strategies for the future. She has led multiple state, national, and international working groups to overcome challenges and reach agreement. Her projects include bottom-up approaches, such as establishing a coalition with fundamentally conflicting interests to collaboratively negotiate agreement on a $2.5 billion dollar component of the Bipartisan Infrastructure Bill, and top-down approaches, such as assisting the U.S. Fish and Wildlife Service to incorporate nationwide stakeholder values into the decision-making process for federally-listed threatened and endangered species. Kimberly knows it is not information alone that produces positive outcomes or reduces conflict. It is the ability to engage key stakeholders and effectively design, plan, and implement an engagement process that results in creative and lasting solutions for the future. 

            Currently, Kimberly serves on the USA Board of the International Association of Public Participation, the Leadership Council for the Association for Conflict Resolution’s Environment and Public Policy Section, and is a Professor of Practice on collaboration and communication for Virginia Tech University. 

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          • Working with Conflict + High Emotion - Hosted by IAP2 USA

            • April 28, 2026
            • May 01, 2026
            • 4 sessions
            • Online with Cassie Hemphill
            • 19
            Register

            IAP2's Working with Conflict and High Emotion

            **You must first complete Fundamentals of Public Participation or IAP2's previous Foundations Training to take this course**


            The focus of this Level 3 course is on de-escalating and shifting conflict and high emotion to constructive participation, where forward momentum and resolution are possible.

            Participants will gain a deep understanding of the state of conflict, and work with practical, tangible approaches to deescalate and transform challenges. Over the course, we will cover tools, strategies and ways of working to resolve polarized and emotional challenges.



            COURSE OBJECTIVES:

            • Assess the state of conflict and emotion in the
            • P2/engagement process, and create productive and constructive approaches
            • Work with the stages of conflict escalation and apply he concepts of de-escalation
            • Apply a variety of strategies to transform the conflict in P2/engagement
            • Identify the impact of high emotion and apply a range of approaches to deescalate challenges
            • Identify how to reduce conflict in situations of misinformation and dueling facts
            • Apply the principles of storytelling to connect people to each other, increase understanding and reduce conflict
            • Learn from mistakes and understand the role of failure in P2/engagement processes
            • Identify and apply how to mo0del integrity and behaviors hat deescalate conflict
            • Apply the strategies and tools to your own project or situation

            WHO SHOULD TAKE THIS COURSE: Level 2 and 3 practitioners who are:

            • leading and managing P2/engagement processes with challenges, scope and scale looking for tools and strategies to apply to a polarized, charged P2/engagement environment
            • Practitioners with experience in P2/engagement processes where there is conflict and/or high emotion

            By the end of Working with Conflict and High Emotion, you will be ready to travel on a journey that improves mutual understanding, changes relationships and systems to meet human needs, contributes to building peace and creates lasting change.

             — Cancellation and Substitution policy —

            Trainer: Cassie Hemphill 


            Show details

          • Fundamentals in Public Participation - Hosted by Cassie Hemphill

            • May 05, 2026
            • May 06, 2026
            • 2 sessions
            • Online with Trainer Cassie Hemphill

            Fundamentals of Public Participation

            Understand the principles of meaningful and effective P2 and engagement. Learn how to apply the IAP2 Spectrum and other foundational models to your practice.

            **Prerequisite - Fundamentals must be completed before taking other IAP2 courses**



            Price: $325 ($275 for IAP2 members - contact us for the discount code)

            Enroll for the entire IAP2 Certificate in Public Participation and save!

            Want to take one of IAP2's new Electives? Enroll for both Fundamentals and an Elective and save!

            Available Course:

            • May 5-6, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

            **NOTE there is a 1-hour break between sessions on each day**

            Fundamentals of Public Participation (P2) sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community. The focus is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices and how to design and apply this knowledge to your P2/engagement projects.

            Course objectives

            By the end of this course participants will be able to:

            • Define P2 and related terms and what makes it unique
            • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
            • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
            • Reflect on and apply ethical leadership actions and abilities to P2 situations
            • Apply the Profiles of Engagement model and explore organization- and community-led engagement and how that impacts the engagement process
            • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
            • Apply the IAP2 Spectrum to P2/engagement situations and practice
            • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

            Professional Certification/Credits

            • This course is required for IAP2 Professional Certification

            Tech Needed for Class

            Cancellation and Refund Policy

            Accessibility Policy

            This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

            Click Here to Register on trainers website! 

            Meet Your Trainer: Cassie Hemphill

            Cassie Hemphill has more than 25 years of experience in public participation and 15 years designing and delivering training. Her courses emphasize transferable, applied skills participants use to become more effective in their work and personal lives and improve the world around them. Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

            Show details

          • Applying Methods in Public Participation - Hosted by Cassie Hemphill

            • May 12, 2026
            • May 15, 2026
            • 4 sessions
            • Online with Trainer Cassie Hemphill

            Applying Methods for Public Participation

            **You must first complete Fundamentals of Public Participation before this course**

            Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

            The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

            Course objectives

            • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.
            • Research, design and test a face-to-face and/or online method using a range of tools and resources.
            • Apply the four steps of designing a method, incorporating the eight key components of method design: (1) develop rational and experiential aims; (2) design an appropriate format; (3) design questions and process; (4) develop appropriate communications; (5) combine methods to achieve engagement goals and objectives and test for appropriate sequencing; (6) incorporate inclusion and diversity principles; (7) identify data management needs, evaluation points and measures; and (8) identify resources required.
            • Explore a variety of both face-to-face and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative Processes, Appreciative Inquiry and Open Space Technology).
            • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.
            • Identify principles for monitoring online activity.
            • Test the design by running elements of the method and submitting to peer review using a checklist.
            • Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.
            • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.

            Price: $650 ($550 for IAP2 members - contact us for the discount code)

            Dates and Times:

            • May 12-15, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

            One-hour break between sessions each day. Must attend all sessions.

            Professional Certification/Credits

            • This course is required for IAP2 Professional Certification

            Technology needed for the course

            Cancellation and Refund Policy

            Accessibility Policy

            This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

            Click Here to Register on trainers website! 

            Trainer: Cassie Hemphill 

            Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

            Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

            Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

            Show details

          • IAP2 Understanding Conflict in Public Participation - Hosted by Cassie Hemphill

            • May 20, 2026
            • May 21, 2026
            • 2 sessions
            • Online with Trainer Cassie Hemphill

            IAP2 Understanding Conflict in Public Participation

            **You must first complete Fundamentals of Public Participation or IAP2's previous Foundations Training to take this course**


            Understand and develop skills to respond when conflict affects public participation and engagement.

             






            Please note: Because this course builds on the core principles and frameworks introduced in Fundamentals of Public Participation and Engagement, completion of that course is required.

            Price: $325

            IAP2 Members: $275 (contact us for the member discount code)

            Dates:

            • May 20-21, 2026

            Class Hours

            All classes meet online from 12:00-2:00 pm ET and 3:00-5:00 pm ET, with a 1-hour break between sessions each day.

            The aim of Understanding Conflict in P2/engagement is to help you understand, and more effectively manage, conflict dynamics. The focus of this Level 1 course will be on developing the skills of participants to identify and mitigate situations of tension and conflict within their P2/engagement work.

            Course objectives

            • Understand the sources, types and factors that contribute to conflict in P2/engagement and the impact they may have on the process
            • Understand the role of power and influence in engagement practice
            • Understand and identify the cycle of escalation, and the behaviours, attitudes and actions that are evident as conflict increases
            • Contribute to and/or apply strategies to de-escalate challenging situations
            • Identify how to build effective relationships and partnerships through empathy, active listening, respect and trust
            • Learn approaches to work in challenging situations applying behaviours that build trust and credibility
            • Consider the role of integrity and ethics in the conduct of the P2/engagement practitioner, and how that is upheld in the process

            Technology needed for the course

            Cancellation and Refund Policy

            Accessibility Policy

            This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

            Click Here to Register on trainers website! 

            Trainer: Cassie Hemphill 

            Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years. 

            Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

            Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

            Show details

          • Fundamentals of Public Participation - Hosted by IAP2 USA

            • May 21, 2026
            • May 22, 2026
            • 2 sessions
            • Online with Cathy Smith
            • 20
            Register

            Fundamentals of Public Participation

            The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

            The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

            Course Objectives

            By the end of this course participants will be able to:

            • Define P2 and related terms and what makes it unique
            • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
            • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
            • Reflect on and apply ethical leadership actions and abilities to P2 situations
            • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
            • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
            • Apply the IAP2 Spectrum to P2 situations and practice
            • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

            Payment Policy

            • Full payment must be received before the start of the course to confirm participation. 
            • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
            • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

            PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

            Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

            Cancellation and Substitution Policy

            All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

            Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

            There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

            IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

            Professional Certification and Continuing Education Credits

            Meet Your Trainer

            Cathy Smith

            Cathy’s work in the inter-related fields associated with climate change—land use, transportation, water, energy, health—brings depth of knowledge and understanding of current engagement needs. As a past community mediator and practicing writer and storyteller, her engagement insights span from conflict management to communications. She’s one of 15 Certified Public Participation Practitioners in the country, a graduate of USD’s School of Law, and IAP2USA’s Past President.

            Show details

          • Applying Methods for Public Participation - Hosted by IAP2 USA

            • May 26, 2026
            • May 29, 2026
            • 4 sessions
            • Online with Justin Schneider
            • 21
            Register

            Applying Methods for Public Participation

            **You must first complete Fundamentals of Public Participation before this course**

            Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

            The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

            Course Objectives

            • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
            • Research, design and test a F2F and/or online method using a range of tools and resources
            • Apply the four steps of designing a method incorporating the eight key components of method design
            • Develop rational and experiential aims
            • Design an appropriate format
            • Design questions and process
            • Develop appropriate communications
            • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.
            • Incorporate inclusion and diversity principles
            • Identify data management needs, evaluation points and measures
            • Identify resources required
            • Explore a variety of both F2F and online methods/techniques that are more structured and have nested methods within them (e.g. Deliberative Processes, Appreciative Inquiry and Open Space Technology)
            • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery
            • Identify principles for monitoring online activity
            • Test the design by running elements of the method and submitting to peer review using a checklist
            • Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing
            • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences

              Payment Policy

              • Full payment must be received before the start of the course to confirm participation. 
              • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
              • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

              PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

              Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

              Cancellation and Substitution Policy

              All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

              Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

              There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

              IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

              Professional Certification and Continuing Education Credits

              Meet Your Trainer

              Justin Schneider

              Justin Schneider has more than 20 years of experience working with communities in the United States and abroad, focusing on p2/engagement, community development, community-based research, and legal work. Justin began his connection with IAP2 in 2018 and now supports the Lonestar Chapter. Currently, Justin is based in Austin, Texas and manages Oak Grove Community Consulting. He also works for Austin Parks and Recreation Department as a community engagement consultant and supports training within the organization. If you work for the City of Austin, please reach out to Justin before registering.

              Show details

            • Fundamentals in Public Participation - Hosted by Cassie Hemphill

              • June 03, 2026
              • June 04, 2026
              • 2 sessions
              • Online with Trainer Cassie Hemphill

              Fundamentals of Public Participation

              Understand the principles of meaningful and effective P2 and engagement. Learn how to apply the IAP2 Spectrum and other foundational models to your practice.

              **Prerequisite - Fundamentals must be completed before taking other IAP2 courses**



              Price: $325 ($275 for IAP2 members - contact us for the discount code)

              Enroll for the entire IAP2 Certificate in Public Participation and save!

              Want to take one of IAP2's new Electives? Enroll for both Fundamentals and an Elective and save!

              Available Course:

              • June 3-4, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

              **NOTE there is a 1-hour break between sessions on each day**

              Fundamentals of Public Participation (P2) sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community. The focus is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices and how to design and apply this knowledge to your P2/engagement projects.

              Course objectives

              By the end of this course participants will be able to:

              • Define P2 and related terms and what makes it unique
              • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
              • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
              • Reflect on and apply ethical leadership actions and abilities to P2 situations
              • Apply the Profiles of Engagement model and explore organization- and community-led engagement and how that impacts the engagement process
              • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
              • Apply the IAP2 Spectrum to P2/engagement situations and practice
              • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

              Professional Certification/Credits

              • This course is required for IAP2 Professional Certification

              Tech Needed for Class

              Cancellation and Refund Policy

              Accessibility Policy

              This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

              Click Here to Register on trainers website! 

              Meet Your Trainer: Cassie Hemphill

              Cassie Hemphill has more than 25 years of experience in public participation and 15 years designing and delivering training. Her courses emphasize transferable, applied skills participants use to become more effective in their work and personal lives and improve the world around them. Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

              Show details

            • Designing and Leading Public Participation - Hosted by Cassie Hemphill

              • June 09, 2026
              • June 12, 2026
              • 4 sessions
              • Online with Trainer Cassie Hemphill

              Designing and Leading Public Participation

              **You must first complete Fundamentals of Public Participation before this course**

              Designing & Leading Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

              Price: $650 ($550 for IAP2 members - contact us for the discount code)

              Date:

              • June 9-12, 2026

              Times - must attend both sessions each day:

              • 12:00 noon-2:00 pm + 3:00-5:00 pm ET
              • One-hour break between sessions each day

              Designing & Leading Public Participation (P2) introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans.

              This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

              Course objectives

              • For a real-world scenario, design an engagement process and plan that includes developing a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables (and much more!)
              • Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis
              • Develop an evaluation framework to suit the scenario
              • Identify key roles and resources needed to implement the P2/engagement plan
              • Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan
              • Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

              Professional Certification/Credits

              • This course is required for IAP2 Professional Certification

              Tech needed for the course

              Cancellation and Refund Policy

              Accessibility Policy

              This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

              Click Here to Register on trainers website! 

              Trainer: Cassie Hemphill 

              Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

              Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

              Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

              Show details

            • Navigating Adaptive Challenges in Public Engagement

              • June 11, 2026
              • 1:00 PM - 4:30 PM
              • Online Via Zoom with Rachael Kuroiwa
              • 21
              Register

              June 11, 2026 

              1:00 - 4:30 PM EST

              Navigating Adaptive Challenges in Public Engagement

              This interactive online course equips participants with practical frameworks to navigate complex, high-risk public situations that cannot be resolved through technical fixes alone. Grounded in adaptive leadership and ethical public engagement, the course helps participants diagnose emerging challenges, recognize early warning signs of escalation, and intentionally choose interventions that reduce harm and support productive solutions. Participants will explore how fear, identity, power, and uncertainty shape behavior and apply connection-based strategies to regulate tension rather than suppress it. Using real-world scenarios and adaptive design practices, the course builds professional judgment for responding thoughtfully when situations feel volatile and outcomes are uncertain.

              Learning Objectives: 

              1. Distinguish between technical problems and adaptive challenges in public engagement and organizational contexts.
              2. Diagnose early warning signs of escalation by identifying shifts in emotion, trust, identity threat, and power dynamics.
              3. Apply adaptive leadership principles to regulate tension, slow reactive responses, and create conditions for learning and dialogue.
              4. Select appropriate interventions by distinguishing when control-based responses are necessary and when connection-based approaches are more effective.
              5. Use a structured diagnostic framework to make ethical decisions when authority, time, or clarity is limited.
              6. Employ adaptive design practices—such as testing small, low-risk actions—to learn forward in uncertain or high-stakes situations.
              7. Demonstrate alignment with IAP2 Core Values by supporting informed participation, respecting diverse perspectives, and clearly communicating how engagement input informs decisions.
              8. Increase confidence and professional judgment when navigating emotionally charged or politically sensitive engagement environments.

              Cost: $200 Members  --  $275 Non Members  --  $125 Student Members. 

              PLEASE NOTE: IAP2 USA members must be logged into iap2usa.org as a member to register at the member rate.

              Members from other IAP2 regions need a code to register which can be obtained from info@iap2usa.org. 

               — Cancellation and Substitution policy —

              Trainer: Rachael Kuroiwa

               Rachael is the Director of Communication and Engagement for the City of Arvada, Colorado, where she leads strategic efforts to build public trust, strengthen civic participation, and improve transparency in local government. With a career rooted in public service, Rachael is known for her ability to navigate high-stakes, high-conflict community issues with clarity, empathy, and innovation.


              She has played a central role in designing and implementing engagement strategies on complex topics such as homelessness, housing, and fiscal transparency. Rachael’s leadership blends creative communication with thoughtful public dialogue, helping residents feel heard even in the most contentious environments. Her current work includes cross-functional leadership on innovation projects, where she is advancing resident-centered approaches to governance.


              Show details

            • Understanding Conflict in Public Participation - Hosted by IAP2 USA

              • June 16, 2026
              • June 17, 2026
              • 2 sessions
              • Online with Trainer Kimberly Horndeski
              • 20
              Register

              Understanding Conflict in Public Participation

              **You must first complete Fundamentals of Public Participation or the previous Foundations Training to take this course**

              The aim of Understanding Conflict in P2/engagement is to help you understand, and more effectively manage, conflict dynamics. The focus of this Level 1 course will be on developing the skills of participants to identify and mitigate situations of tension and conflict within their P2/engagement work.




              Course Objectives:

              • Understand the sources, types and factors that contribute to conflict in P2/engagement and the impact they may have on the process

              • Understand the role of power and influence in engagement practice

              • Understand and identify the cycle of escalation, and the behaviors, attitudes and actions that are evident as conflict increases

              • Contribute to and/or apply strategies to de-escalate challenging situations

              • Identify how to build effective relationships and partnerships through empathy, active listening, respect and trust

              • Learn approaches to work in challenging situations applying behaviors that build trust and credibility

              • Consider the role of integrity and ethics in the conduct of the P2/engagement practitioner, and how that is upheld in the process

                Payment Policy

                • Full payment must be received before the start of the course to confirm participation. 
                • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
                • Your registration may be cancelled if payment has not been submitted and alternative arrangements have not been confirmed by IAP2 USA.

                PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

                Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

                Cancellation and Substitution Policy

                All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

                Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

                There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

                IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

                Professional Certification and Continuing Education Credits

                Meet your Trainer: Kimberly Horndeski

                Show details

              • Fundamentals of Public Participation - Hosted by IAP2 USA

                • June 23, 2026
                • June 24, 2026
                • 2 sessions
                • Online with Cathy Smith
                • 21
                Register

                Fundamentals of Public Participation

                The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

                The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

                Course Objectives

                By the end of this course participants will be able to:

                • Define P2 and related terms and what makes it unique
                • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
                • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
                • Reflect on and apply ethical leadership actions and abilities to P2 situations
                • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
                • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
                • Apply the IAP2 Spectrum to P2 situations and practice
                • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

                Payment Policy

                • Full payment must be received before the start of the course to confirm participation. 
                • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
                • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

                PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

                Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

                Cancellation and Substitution Policy

                All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

                Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

                There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

                IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

                Professional Certification and Continuing Education Credits

                Meet Your Trainer

                Cathy Smith

                Cathy’s work in the inter-related fields associated with climate change—land use, transportation, water, energy, health—brings depth of knowledge and understanding of current engagement needs. As a past community mediator and practicing writer and storyteller, her engagement insights span from conflict management to communications. She’s one of 15 Certified Public Participation Practitioners in the country, a graduate of USD’s School of Law, and IAP2USA’s Past President.

                Show details

              • Fundamentals in Public Participation - Hosted by Cassie Hemphill

                • July 07, 2026
                • July 08, 2026
                • 2 sessions
                • Online with Trainer Cassie Hemphill

                Fundamentals of Public Participation

                Understand the principles of meaningful and effective P2 and engagement. Learn how to apply the IAP2 Spectrum and other foundational models to your practice.

                **Prerequisite - Fundamentals must be completed before taking other IAP2 courses**



                Price: $325 ($275 for IAP2 members - contact us for the discount code)

                Enroll for the entire IAP2 Certificate in Public Participation and save!

                Want to take one of IAP2's new Electives? Enroll for both Fundamentals and an Elective and save!

                Available Course:

                • July 7-8, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

                **NOTE there is a 1-hour break between sessions on each day**

                Fundamentals of Public Participation (P2) sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community. The focus is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices and how to design and apply this knowledge to your P2/engagement projects.

                Course objectives

                By the end of this course participants will be able to:

                • Define P2 and related terms and what makes it unique
                • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
                • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
                • Reflect on and apply ethical leadership actions and abilities to P2 situations
                • Apply the Profiles of Engagement model and explore organization- and community-led engagement and how that impacts the engagement process
                • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
                • Apply the IAP2 Spectrum to P2/engagement situations and practice
                • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

                Professional Certification/Credits

                • This course is required for IAP2 Professional Certification

                Tech Needed for Class

                Cancellation and Refund Policy

                Accessibility Policy

                This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                Click Here to Register on trainers website! 

                Meet Your Trainer: Cassie Hemphill

                Cassie Hemphill has more than 25 years of experience in public participation and 15 years designing and delivering training. Her courses emphasize transferable, applied skills participants use to become more effective in their work and personal lives and improve the world around them. Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                Show details

              • Applying Methods in Public Participation - Hosted by Cassie Hemphill

                • July 14, 2026
                • July 17, 2026
                • 4 sessions
                • Online with Trainer Cassie Hemphill

                Applying Methods for Public Participation

                **You must first complete Fundamentals of Public Participation before this course**

                Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

                The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

                Course objectives

                • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.
                • Research, design and test a face-to-face and/or online method using a range of tools and resources.
                • Apply the four steps of designing a method, incorporating the eight key components of method design: (1) develop rational and experiential aims; (2) design an appropriate format; (3) design questions and process; (4) develop appropriate communications; (5) combine methods to achieve engagement goals and objectives and test for appropriate sequencing; (6) incorporate inclusion and diversity principles; (7) identify data management needs, evaluation points and measures; and (8) identify resources required.
                • Explore a variety of both face-to-face and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative Processes, Appreciative Inquiry and Open Space Technology).
                • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.
                • Identify principles for monitoring online activity.
                • Test the design by running elements of the method and submitting to peer review using a checklist.
                • Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.
                • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.

                Price: $650 ($550 for IAP2 members - contact us for the discount code)

                Dates and Times:

                • July 14-17, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

                One-hour break between sessions each day. Must attend all sessions.

                Professional Certification/Credits

                • This course is required for IAP2 Professional Certification

                Technology needed for the course

                Cancellation and Refund Policy

                Accessibility Policy

                This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                Click Here to Register on trainers website! 

                Trainer: Cassie Hemphill 

                Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

                Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

                Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                Show details

              • IAP2 Working with Conflict and High Emotion - Hosted by Cassie Hemphill

                • July 22, 2026
                • July 30, 2026
                • 4 sessions
                • Online with Trainer Cassie Hemphill

                IAP2's Working with Conflict and High Emotion

                **You must first complete Fundamentals of Public Participation or IAP2's previous Foundations Training to take this course**


                Assess the state of conflict and emotion in your public participation and engagement processes, and create productive and constructive approaches to address them.

                 





                Please note: Because this course builds on the core principles and frameworks introduced in Fundamentals of Public Participation and Engagement, completion of that course is required.

                Price: $650

                IAP2 Members: $550 (contact us for the member discount code)

                Dates:

                • July 22-23 & 29-30, 2026

                Class Hours

                All classes meet online from 12:00-2:00 pm ET and 3:00-5:00 pm ET, with a 1-hour break between sessions each day.

                By the end of Working with Conflict and High Emotion, you will be ready to travel on a journey that improves mutual understanding, changes relationships and systems to meet human needs, contributes to building peace and creates lasting change.

                The focus of this Level 3 course is on de-escalating and shifting conflict and high emotion to constructive participation, where forward momentum and resolution are possible. Participants will gain a deep understanding of the state of conflict, and work with practical, tangible approaches to deescalate and transform challenges. Over the course, we will cover tools, strategies and ways of working to resolve polarized and emotional challenges.

                Course objectives

                • Assess the state of conflict and emotion in the P2/engagement process, and create productive and constructive approaches
                • Work with the stages of conflict escalation and apply the concepts of de-escalation
                • Apply a variety of strategies to transform the conflict in P2/engagement
                • Identify the impact of high emotion and apply a range of approaches to deescalate challenges
                • Identify how to reduce conflict in situations of misinformation and duelling facts
                • Apply the principles of storytelling to connect people to each other, increase understanding and reduce conflict
                • Learn from mistakes and understand the role of failure in P2/engagement processes
                • Identify and apply how to model integrity and behaviors that deescalate conflict
                • Apply the strategies and tools to your own project or situation

                ________________________________________________________________________________


                This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                Click Here to Register on trainers website! 

                Trainer: Cassie Hemphill 

                Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years. 

                Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

                Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                Show details

              • Fundamentals of Public Participation - Hosted by IAP2 USA

                • July 28, 2026
                • July 29, 2026
                • 2 sessions
                • Online with Adrienne Wright
                • 21
                Register

                Fundamentals of Public Participation

                The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

                The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

                Course Objectives

                By the end of this course participants will be able to:

                • Define P2 and related terms and what makes it unique
                • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
                • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
                • Reflect on and apply ethical leadership actions and abilities to P2 situations
                • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
                • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
                • Apply the IAP2 Spectrum to P2 situations and practice
                • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

                Payment Policy

                • Full payment must be received before the start of the course to confirm participation. 
                • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
                • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

                PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

                Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

                Cancellation and Substitution Policy

                All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

                Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

                There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

                IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

                Professional Certification and Continuing Education Credits

                Meet Your Trainer

                Adriene Wright

                Adriene is a seasoned consultant and thought leader with over 20 years of experience in public engagement. She is the founder, President, and CEO of Abelita LLC, a business management consulting firm based in Tallahassee, Florida. Her career spans leadership roles in engineering and construction, marketing and communications, and executive leadership. She has worked in diverse market sectors including energy, transportation, automotive, and higher education, served as a Brookings Congressional Fellow in the U.S. Senate.

                Adriene specializes in designing and leading public engagement initiatives for multinational corporations, government organizations, nonprofits, and higher education institutions. Skilled in understanding community demographics, she excels at engaging marginalized and underserved communities, ensuring diverse perspectives are included in decision-making processes.

                Adriene is an active member of IAP2 USA and served on the International IAP2 Board from 2020 to 2024. In addition to her consulting work, she is a certified life coach, trainer, speaker, and published author.

                Show details

              • Applying Methods for Public Participation - Hosted by IAP2 USA

                • August 04, 2026
                • August 07, 2026
                • 4 sessions
                • Online with Cathy Smith
                • 20
                Register

                Applying Methods for Public Participation

                **You must first complete Fundamentals of Public Participation before this course**

                Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

                The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

                Course Objectives

                • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
                • Research, design and test a F2F and/or online method using a range of tools and resources
                • Apply the four steps of designing a method incorporating the eight key components of method design
                • Develop rational and experiential aims
                • Design an appropriate format
                • Design questions and process
                • Develop appropriate communications
                • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.
                • Incorporate inclusion and diversity principles
                • Identify data management needs, evaluation points and measures
                • Identify resources required
                • Explore a variety of both F2F and online methods/techniques that are more structured and have nested methods within them (e.g. Deliberative Processes, Appreciative Inquiry and Open Space Technology)
                • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery
                • Identify principles for monitoring online activity
                • Test the design by running elements of the method and submitting to peer review using a checklist
                • Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing
                • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences

                  Payment Policy

                  • Full payment must be received before the start of the course to confirm participation. 
                  • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
                  • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

                  PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

                  Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

                  Cancellation and Substitution Policy

                  All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

                  Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

                  There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

                  IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

                  Professional Certification and Continuing Education Credits

                  Meet Your Trainer

                  Cathy Smith

                  Cathy’s work in the inter-related fields associated with climate change—land use, transportation, water, energy, health—brings depth of knowledge and understanding of current engagement needs. As a past community mediator and practicing writer and storyteller, her engagement insights span from conflict management to communications. She’s one of 15 Certified Public Participation Practitioners in the country, a graduate of USD’s School of Law, and IAP2USA’s Past President.

                  Show details

                • Fundamentals in Public Participation - Hosted by Cassie Hemphill

                  • August 05, 2026
                  • August 06, 2026
                  • 2 sessions
                  • Online with Trainer Cassie Hemphill

                  Fundamentals of Public Participation

                  Understand the principles of meaningful and effective P2 and engagement. Learn how to apply the IAP2 Spectrum and other foundational models to your practice.

                  **Prerequisite - Fundamentals must be completed before taking other IAP2 courses**



                  Price: $325 ($275 for IAP2 members - contact us for the discount code)

                  Enroll for the entire IAP2 Certificate in Public Participation and save!

                  Want to take one of IAP2's new Electives? Enroll for both Fundamentals and an Elective and save!

                  Available Course:

                  • August 5-6, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

                  **NOTE there is a 1-hour break between sessions on each day**

                  Fundamentals of Public Participation (P2) sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community. The focus is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices and how to design and apply this knowledge to your P2/engagement projects.

                  Course objectives

                  By the end of this course participants will be able to:

                  • Define P2 and related terms and what makes it unique
                  • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
                  • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
                  • Reflect on and apply ethical leadership actions and abilities to P2 situations
                  • Apply the Profiles of Engagement model and explore organization- and community-led engagement and how that impacts the engagement process
                  • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
                  • Apply the IAP2 Spectrum to P2/engagement situations and practice
                  • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

                  Professional Certification/Credits

                  • This course is required for IAP2 Professional Certification

                  Tech Needed for Class

                  Cancellation and Refund Policy

                  Accessibility Policy

                  This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                  Click Here to Register on trainers website! 

                  Meet Your Trainer: Cassie Hemphill

                  Cassie Hemphill has more than 25 years of experience in public participation and 15 years designing and delivering training. Her courses emphasize transferable, applied skills participants use to become more effective in their work and personal lives and improve the world around them. Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                  Show details

                • Designing and Leading Public Participation - Hosted by Cassie Hemphill

                  • August 11, 2026
                  • August 14, 2026
                  • 4 sessions
                  • Online with Trainer Cassie Hemphill

                  Designing and Leading Public Participation

                  **You must first complete Fundamentals of Public Participation before this course**

                  Designing & Leading Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

                  Price: $650 ($550 for IAP2 members - contact us for the discount code)

                  Date:

                  • August 11-14, 2026

                  Times - must attend both sessions each day:

                  • 12:00 noon-2:00 pm + 3:00-5:00 pm ET
                  • One-hour break between sessions each day

                  Designing & Leading Public Participation (P2) introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans.

                  This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

                  Course objectives

                  • For a real-world scenario, design an engagement process and plan that includes developing a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables (and much more!)
                  • Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis
                  • Develop an evaluation framework to suit the scenario
                  • Identify key roles and resources needed to implement the P2/engagement plan
                  • Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan
                  • Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

                  Professional Certification/Credits

                  • This course is required for IAP2 Professional Certification

                  Tech needed for the course

                  Cancellation and Refund Policy

                  Accessibility Policy

                  This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                  Click Here to Register on trainers website! 

                  Trainer: Cassie Hemphill 

                  Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

                  Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

                  Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                  Show details

                • IAP2's Facilitating Groups - Hosted by Cassie Hemphill

                  • August 19, 2026
                  • August 20, 2026
                  • 2 sessions
                  • Online with Trainer Cassie Hemphill

                  IAP2's Facilitating Groups

                  **You must first complete Fundamentals of Public Participation or IAP2's previous Foundations Training to take this course**

                  Develop your skills and confidence for facilitating public participation and engagement.

                  Please note: Because this course builds on the core principles and frameworks introduced in Fundamentals of Public Participation and Engagement, completion of that course is required.

                  Price: $325

                  IAP2 Members: $275 (contact us for the member discount code)

                  Dates:

                  • August 19-20, 2026

                  Class Hours

                  All classes meet online from 12:00-2:00 pm ET and 3:00-5:00 pm ET, with a 1-hour break between sessions each day.

                  The aim of Facilitating Groups is to explore the framework and develop skills and confidence in facilitating P2 and engagement methods. The focus will be about enhancing practitioners’ ability to respond appropriately, generating confidence in and support for your facilitation approach.

                  Course objectives

                  • Examine the framework and purpose of facilitation in an engagement context
                  • Build a repertoire of tools and processes
                  • Practice some core skills
                  • Troubleshoot specific challenges 
                  • Explore the changes needed for facilitation of digital engagement processes

                  Please review the following policies before registering for our classes:

                  Cancellation and Refund Policy

                  Tech Setup and What to Expect

                  Accessibility Policy

                  This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                  Click Here to Register on trainers website! 

                  Trainer: Cassie Hemphill 

                  Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years. 

                  Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

                  Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                  Show details

                • Stakeholder "Mapping" -- Identifying and Analyzing Underrepresented Stakeholders

                  • August 20, 2026
                  • 1:00 PM - 5:30 PM
                  • Online Via Zoom
                  • 21
                  Register

                  Stakeholder Mapping

                  August 20, 2026 

                  1:00 pm - 4:30 pm Eastern

                  This course introduces a powerful, transparent process to identify and analyze key stakeholders for any engagement project – a critical step in an ethical and equity-centered engagement design. After understanding the theory and purpose, participants use short cases to practice stakeholder mapping. They learn how to identify and analyze the full spectrum of stakeholders, with special emphasis on underrepresented stakeholders who need additional outreach/support to ensure inclusive engagement. For each case, the group learns how to “clean” and finalize the map, and then discusses implementation challenges and how to overcome them.

                  Learning outcomes:

                  • Challenge: Design and implement equity-centered engagement processes for increasingly diverse communities 
                  • Critical to success: Robust and comprehensive stakeholder identification and analysis (“stakeholder mapping”)
                  • Course combines theory, practice, instructions, templates
                  • Participants leave ready to conduct thorough, defensible stakeholder mapping that identifies underrepresented stakeholders, and use the results to plan and successfully implement inclusive engagement 

                    Outline:

                    • Introduction, overview, and grounding
                    • Stakeholder mapping 
                      • Framing 
                      • Process + Practice, Case 1 
                      • IAP2 context: Code of Ethics 
                      • Process + Practice, Case 2
                    •  Close: Reflections, evaluation 

                    Participants receive:

                    • Detailed stakeholder mapping instructions 
                    • Stakeholder mapping templates and examples 
                    • Complete course content and notetaking document
                    $200 Members  --  $275 Non Members  --  $125 Student Members. 

                    PLEASE NOTE: IAP2 USA members must be logged into iap2usa.org as a member to register at the member rate.

                    Members from other IAP2 regions need a code to register which can be obtained from info@iap2usa.org. 

                     — Cancellation and Substitution policy —

                    Trainer: Anne Carroll

                    Anne Carroll has been a consultant and trainer in public involvement and strategic planning for many years, serving primarily the public sector in both the USA and Canada. She focuses on designing and implementing ethical and equity-centered stakeholder engagement on important public issues, reaching out to and engaging diverse groups of people and perspectives, and tackling complex and multi-stakeholder environments. She served for 16 years as an elected member of the citywide St. Paul, Minnesota Board of Education, and serves as a board or committee member with IAP2 USA and the Minnesota Chapter, and the Minnesota Education Equity Partnership.
                    Show details

                  • Fundamentals in Public Participation - Hosted by Cassie Hemphill

                    • September 01, 2026
                    • September 02, 2026
                    • 2 sessions
                    • Online with Trainer Cassie Hemphill

                    Fundamentals of Public Participation

                    Understand the principles of meaningful and effective P2 and engagement. Learn how to apply the IAP2 Spectrum and other foundational models to your practice.

                    **Prerequisite - Fundamentals must be completed before taking other IAP2 courses**



                    Price: $325 ($275 for IAP2 members - contact us for the discount code)

                    Enroll for the entire IAP2 Certificate in Public Participation and save!

                    Want to take one of IAP2's new Electives? Enroll for both Fundamentals and an Elective and save!

                    Available Course:

                    • September 1-2, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

                    **NOTE there is a 1-hour break between sessions on each day**

                    Fundamentals of Public Participation (P2) sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community. The focus is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices and how to design and apply this knowledge to your P2/engagement projects.

                    Course objectives

                    By the end of this course participants will be able to:

                    • Define P2 and related terms and what makes it unique
                    • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
                    • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
                    • Reflect on and apply ethical leadership actions and abilities to P2 situations
                    • Apply the Profiles of Engagement model and explore organization- and community-led engagement and how that impacts the engagement process
                    • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
                    • Apply the IAP2 Spectrum to P2/engagement situations and practice
                    • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

                    Professional Certification/Credits

                    • This course is required for IAP2 Professional Certification

                    Tech Needed for Class

                    Cancellation and Refund Policy

                    Accessibility Policy

                    This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                    Click Here to Register on trainers website! 

                    Meet Your Trainer: Cassie Hemphill

                    Cassie Hemphill has more than 25 years of experience in public participation and 15 years designing and delivering training. Her courses emphasize transferable, applied skills participants use to become more effective in their work and personal lives and improve the world around them. Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                    Show details

                  • Applying Methods in Public Participation - Hosted by Cassie Hemphill

                    • September 08, 2026
                    • September 11, 2026
                    • 4 sessions
                    • Online with Trainer Cassie Hemphill

                    Applying Methods for Public Participation

                    **You must first complete Fundamentals of Public Participation before this course**

                    Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

                    The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

                    Course objectives

                    • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.
                    • Research, design and test a face-to-face and/or online method using a range of tools and resources.
                    • Apply the four steps of designing a method, incorporating the eight key components of method design: (1) develop rational and experiential aims; (2) design an appropriate format; (3) design questions and process; (4) develop appropriate communications; (5) combine methods to achieve engagement goals and objectives and test for appropriate sequencing; (6) incorporate inclusion and diversity principles; (7) identify data management needs, evaluation points and measures; and (8) identify resources required.
                    • Explore a variety of both face-to-face and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative Processes, Appreciative Inquiry and Open Space Technology).
                    • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.
                    • Identify principles for monitoring online activity.
                    • Test the design by running elements of the method and submitting to peer review using a checklist.
                    • Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.
                    • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.

                    Price: $650 ($550 for IAP2 members - contact us for the discount code)

                    Dates and Times:

                    • September 8-11 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

                    One-hour break between sessions each day. Must attend all sessions.

                    Professional Certification/Credits

                    • This course is required for IAP2 Professional Certification

                    Technology needed for the course

                    Cancellation and Refund Policy

                    Accessibility Policy

                    This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                    Click Here to Register on trainers website! 

                    Trainer: Cassie Hemphill 

                    Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

                    Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

                    Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                    Show details

                  • Fundamentals of Public Participation - Hosted by IAP2 USA

                    • September 22, 2026
                    • September 23, 2026
                    • 2 sessions
                    • Online with Justin Schneider
                    • 21
                    Register

                    Fundamentals of Public Participation

                    The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

                    The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

                    Course Objectives

                    By the end of this course participants will be able to:

                    • Define P2 and related terms and what makes it unique
                    • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
                    • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
                    • Reflect on and apply ethical leadership actions and abilities to P2 situations
                    • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
                    • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
                    • Apply the IAP2 Spectrum to P2 situations and practice
                    • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

                    Payment Policy

                    • Full payment must be received before the start of the course to confirm participation. 
                    • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
                    • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

                    PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

                    Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

                    Cancellation and Substitution Policy

                    All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

                    Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

                    There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

                    IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

                    Professional Certification and Continuing Education Credits

                    Meet Your Trainer

                    Justin Schneider

                    Justin Schneider has more than 20 years of experience working with communities in the United States and abroad, focusing on p2/engagement, community development, community-based research, and legal work. Justin began his connection with IAP2 in 2018 and now supports the Lonestar Chapter. Currently, Justin is based in Austin, Texas and manages Oak Grove Community Consulting. He also works for Austin Parks and Recreation Department as a community engagement consultant and supports training within the organization. If you work for the City of Austin, please reach out to Justin before registering.

                    Show details

                  • Fundamentals in Public Participation - Hosted by Cassie Hemphill

                    • October 07, 2026
                    • October 08, 2026
                    • 2 sessions
                    • Online with Trainer Cassie Hemphill

                    Fundamentals of Public Participation

                    Understand the principles of meaningful and effective P2 and engagement. Learn how to apply the IAP2 Spectrum and other foundational models to your practice.

                    **Prerequisite - Fundamentals must be completed before taking other IAP2 courses**



                    Price: $325 ($275 for IAP2 members - contact us for the discount code)

                    Enroll for the entire IAP2 Certificate in Public Participation and save!

                    Want to take one of IAP2's new Electives? Enroll for both Fundamentals and an Elective and save!

                    Available Course:

                    • October 7-8, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

                    **NOTE there is a 1-hour break between sessions on each day**

                    Fundamentals of Public Participation (P2) sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community. The focus is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices and how to design and apply this knowledge to your P2/engagement projects.

                    Course objectives

                    By the end of this course participants will be able to:

                    • Define P2 and related terms and what makes it unique
                    • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
                    • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
                    • Reflect on and apply ethical leadership actions and abilities to P2 situations
                    • Apply the Profiles of Engagement model and explore organization- and community-led engagement and how that impacts the engagement process
                    • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
                    • Apply the IAP2 Spectrum to P2/engagement situations and practice
                    • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

                    Professional Certification/Credits

                    • This course is required for IAP2 Professional Certification

                    Tech Needed for Class

                    Cancellation and Refund Policy

                    Accessibility Policy

                    This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                    Click Here to Register on trainers website! 

                    Meet Your Trainer: Cassie Hemphill

                    Cassie Hemphill has more than 25 years of experience in public participation and 15 years designing and delivering training. Her courses emphasize transferable, applied skills participants use to become more effective in their work and personal lives and improve the world around them. Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                    Show details

                  • Designing and Leading Public Participation - Hosted by Cassie Hemphill

                    • October 13, 2026
                    • October 16, 2026
                    • 4 sessions
                    • Online with Trainer Cassie Hemphill

                    Designing and Leading Public Participation

                    **You must first complete Fundamentals of Public Participation before this course**

                    Designing & Leading Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

                    Price: $650 ($550 for IAP2 members - contact us for the discount code)

                    Date:

                    • October 13-16, 2026

                    Times - must attend both sessions each day:

                    • 12:00 noon-2:00 pm + 3:00-5:00 pm ET
                    • One-hour break between sessions each day

                    Designing & Leading Public Participation (P2) introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans.

                    This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

                    Course objectives

                    • For a real-world scenario, design an engagement process and plan that includes developing a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables (and much more!)
                    • Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis
                    • Develop an evaluation framework to suit the scenario
                    • Identify key roles and resources needed to implement the P2/engagement plan
                    • Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan
                    • Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

                    Professional Certification/Credits

                    • This course is required for IAP2 Professional Certification

                    Tech needed for the course

                    Cancellation and Refund Policy

                    Accessibility Policy

                    This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                    Click Here to Register on trainers website! 

                    Trainer: Cassie Hemphill 

                    Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

                    Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

                    Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                    Show details

                  • Fundamentals of Public Participation - Hosted by IAP2 USA

                    • October 14, 2026
                    • October 15, 2026
                    • 2 sessions
                    • Online with Doug Zenn
                    • 21
                    Register

                    Fundamentals of Public Participation

                    The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

                    The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

                    Course Objectives

                    By the end of this course participants will be able to:

                    • Define P2 and related terms and what makes it unique
                    • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
                    • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
                    • Reflect on and apply ethical leadership actions and abilities to P2 situations
                    • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
                    • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
                    • Apply the IAP2 Spectrum to P2 situations and practice
                    • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

                    Payment Policy

                    • Full payment must be received before the start of the course to confirm participation. 
                    • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
                    • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

                    PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

                    Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

                    Cancellation and Substitution Policy

                    All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

                    Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

                    There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

                    IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

                    Professional Certification and Continuing Education Credits

                    Meet Your Trainer

                    Doug Zenn

                    Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug led Zenn Associates' development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.

                    Show details

                  • Facilitating Groups - Hosted by IAP2 USA

                    • October 20, 2026
                    • October 21, 2026
                    • 2 sessions
                    • Online with Trainer Kimberly Horndeski
                    • 21
                    Register

                    Facilitating Groups 

                    new elective course offering to IAP2 **You must first complete Fundamentals of Public Participation or IAP2's previous Foundations Training to take this course**

                    Explore the facilitation framework to develop skills and confidence in developing your engagement facilitation approach.

                    The aim of Facilitating Groups is to explore the framework and develop skills and confidence in facilitating P2 and engagement methods. The focus will be about enhancing practitioners’ ability to respond appropriately, generating confidence in and support for your facilitation approach.

                    Course objectives

                    • Examine the framework and purpose of facilitation in an engagement context
                    • Build a repertoire of tools and processes
                    • Practice some core skills
                    • Troubleshoot specific challenges 
                    • Explore the changes needed for facilitation of digital engagement processes

                    Payment Policy

                    • Full payment must be received before the start of the course to confirm participation. 
                    • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
                    • Your registration may be cancelled if payment has not been submitted and alternative arrangements have not been confirmed by IAP2 USA.

                    PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

                    Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

                    Cancellation and Substitution Policy

                    All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

                    Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

                    There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

                    IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

                    Professional Certification and Continuing Education Credits

                    Meet your Trainer: Kimberly Horndeski 


                    Show details

                  • Fundamentals of Public Participation - Hosted by Cassie Hemphill

                    • November 03, 2026
                    • November 04, 2026
                    • 2 sessions
                    • Online with Trainer Cassie Hemphill

                    Fundamentals of Public Participation

                    Understand the principles of meaningful and effective P2 and engagement. Learn how to apply the IAP2 Spectrum and other foundational models to your practice.

                    **Prerequisite - Fundamentals must be completed before taking other IAP2 courses**



                    Price: $325 ($275 for IAP2 members - contact us for the discount code)

                    Enroll for the entire IAP2 Certificate in Public Participation and save!

                    Want to take one of IAP2's new Electives? Enroll for both Fundamentals and an Elective and save!

                    Available Course:

                    • November 3-4, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET 

                    **NOTE there is a 1-hour break between sessions on each day**

                    Fundamentals of Public Participation (P2) sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community. The focus is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices and how to design and apply this knowledge to your P2/engagement projects.

                    Course objectives

                    By the end of this course participants will be able to:

                    • Define P2 and related terms and what makes it unique
                    • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
                    • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
                    • Reflect on and apply ethical leadership actions and abilities to P2 situations
                    • Apply the Profiles of Engagement model and explore organization- and community-led engagement and how that impacts the engagement process
                    • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
                    • Apply the IAP2 Spectrum to P2/engagement situations and practice
                    • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

                    Professional Certification/Credits

                    • This course is required for IAP2 Professional Certification

                    Tech Needed for Class

                    Cancellation and Refund Policy

                    Accessibility Policy

                    This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                    Click Here to Register on trainers website! 

                    Meet Your Trainer: Cassie Hemphill

                    Cassie Hemphill has more than 25 years of experience in public participation and 15 years designing and delivering training. Her courses emphasize transferable, applied skills participants use to become more effective in their work and personal lives and improve the world around them. Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                    Show details

                  • Working with Conflict and High Emotion - Hosted by IAP2 USA

                    • November 03, 2026
                    • November 06, 2026
                    • 4 sessions
                    • Online with Kimberly Horndeski
                    • 21
                    Register

                    IAP2's Working with Conflict and High Emotion

                    **You must first complete Fundamentals of Public Participation or IAP2's previous Foundations Training to take this course**


                    The focus of this Level 3 course is on de-escalating and shifting conflict and high emotion to constructive participation, where forward momentum and resolution are possible.

                    Participants will gain a deep understanding of the state of conflict, and work with practical, tangible approaches to deescalate and transform challenges. Over the course, we will cover tools, strategies and ways of working to resolve polarized and emotional challenges.



                    COURSE OBJECTIVES:

                    • Assess the state of conflict and emotion in the
                    • P2/engagement process, and create productive and constructive approaches
                    • Work with the stages of conflict escalation and apply he concepts of de-escalation
                    • Apply a variety of strategies to transform the conflict in P2/engagement
                    • Identify the impact of high emotion and apply a range of approaches to deescalate challenges
                    • Identify how to reduce conflict in situations of misinformation and dueling facts
                    • Apply the principles of storytelling to connect people to each other, increase understanding and reduce conflict
                    • Learn from mistakes and understand the role of failure in P2/engagement processes
                    • Identify and apply how to mo0del integrity and behaviors hat deescalate conflict
                    • Apply the strategies and tools to your own project or situation

                    WHO SHOULD TAKE THIS COURSE: Level 2 and 3 practitioners who are:

                    • leading and managing P2/engagement processes with challenges, scope and scale looking for tools and strategies to apply to a polarized, charged P2/engagement environment
                    • Practitioners with experience in P2/engagement processes where there is conflict and/or high emotion

                    By the end of Working with Conflict and High Emotion, you will be ready to travel on a journey that improves mutual understanding, changes relationships and systems to meet human needs, contributes to building peace and creates lasting change.

                     — Cancellation and Substitution policy —

                    Trainer: Kimberly Horndeski

                    Kimberly is a certified mediator, facilitator, and the Executive Director for Community Consulting LLC. Her work focuses on integrating policy and science to engage stakeholders, develop strategic plans, promote collaboration, and transform conflict into successful strategies for the future. She has led multiple state and national working groups to overcome challenges and reach consensus. Her projects include bottom-up approaches, such as working with nonprofits to develop effective strategies to engage elected officials in adopting initiatives, and top-down approaches, such as assisting the U.S. Fish and Wildlife Service throughout the nation to incorporate stakeholder values in the decision-making processes for federally-listed threatened and endangered species.

                    Show details

                  • Applying Methods for Public Participation - Hosted by Cassie Hemphill

                    • November 10, 2026
                    • November 13, 2026
                    • 4 sessions
                    • Online with Trainer Cassie Hemphill

                    Applying Methods for Public Participation

                    **You must first complete Fundamentals of Public Participation before this course**

                    Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

                    The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

                    Course objectives

                    • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.
                    • Research, design and test a face-to-face and/or online method using a range of tools and resources.
                    • Apply the four steps of designing a method, incorporating the eight key components of method design: (1) develop rational and experiential aims; (2) design an appropriate format; (3) design questions and process; (4) develop appropriate communications; (5) combine methods to achieve engagement goals and objectives and test for appropriate sequencing; (6) incorporate inclusion and diversity principles; (7) identify data management needs, evaluation points and measures; and (8) identify resources required.
                    • Explore a variety of both face-to-face and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative Processes, Appreciative Inquiry and Open Space Technology).
                    • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.
                    • Identify principles for monitoring online activity.
                    • Test the design by running elements of the method and submitting to peer review using a checklist.
                    • Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.
                    • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.

                    Price: $650 ($550 for IAP2 members - contact us for the discount code)

                    Dates and Times:

                    • November 10-13, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

                    One-hour break between sessions each day. Must attend all sessions.

                    Professional Certification/Credits

                    • This course is required for IAP2 Professional Certification

                    Technology needed for the course

                    Cancellation and Refund Policy

                    Accessibility Policy

                    This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                    Click Here to Register on trainers website! 

                    Trainer: Cassie Hemphill 

                    Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

                    Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

                    Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                    Show details

                  • Fundamentals of Public Participation - Hosted by IAP2 USA

                    • November 12, 2026
                    • November 13, 2026
                    • 2 sessions
                    • Online with Craddock Stropes
                    • 21
                    Register

                    Fundamentals of Public Participation

                    The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

                    The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

                    Course Objectives

                    By the end of this course participants will be able to:

                    • Define P2 and related terms and what makes it unique
                    • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
                    • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
                    • Reflect on and apply ethical leadership actions and abilities to P2 situations
                    • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
                    • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
                    • Apply the IAP2 Spectrum to P2 situations and practice
                    • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

                    Payment Policy

                    • Full payment must be received before the start of the course to confirm participation. 
                    • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
                    • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

                    PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

                    Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

                    Cancellation and Substitution Policy

                    All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

                    Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

                    There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

                    IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

                    Professional Certification and Continuing Education Credits

                    Meet Your Trainer

                    Craddock Stropes

                    Craddock Stropes (she/her) is a facilitator, trainer and coach with more than 25 years of experience in the local government and non-profit sectors. Her work centers on connecting people with ideas to create inclusive, strategic and tangible solutions that make everyday lives better. She is chair of the IAP2 USA Diversity, Equity and Inclusion committee, a member of the American Public Works Association national DEI Committee and is active in the International Network of Asian Public Administrators. She has presented learning sessions on inclusion, public engagement and crisis communications for Connect, California Association for Public Information Officers, Public Relations Society of America, American Public Works Association and Transforming Local Government conferences. She is currently a senior management analyst for the City of Carlsbad.

                    Show details

                  • Applying Methods for Public Participation - Hosted by IAP2 USA

                    • November 17, 2026
                    • November 20, 2026
                    • 4 sessions
                    • Online with Justin Schneider
                    • 21
                    Register

                    Applying Methods for Public Participation

                    **You must first complete Fundamentals of Public Participation before this course**

                    Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

                    The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

                    Course Objectives

                    • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
                    • Research, design and test a F2F and/or online method using a range of tools and resources
                    • Apply the four steps of designing a method incorporating the eight key components of method design
                    • Develop rational and experiential aims
                    • Design an appropriate format
                    • Design questions and process
                    • Develop appropriate communications
                    • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.
                    • Incorporate inclusion and diversity principles
                    • Identify data management needs, evaluation points and measures
                    • Identify resources required
                    • Explore a variety of both F2F and online methods/techniques that are more structured and have nested methods within them (e.g. Deliberative Processes, Appreciative Inquiry and Open Space Technology)
                    • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery
                    • Identify principles for monitoring online activity
                    • Test the design by running elements of the method and submitting to peer review using a checklist
                    • Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing
                    • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences

                      Payment Policy

                      • Full payment must be received before the start of the course to confirm participation. 
                      • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
                      • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

                      PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

                      Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

                      Cancellation and Substitution Policy

                      All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

                      Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

                      There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

                      IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

                      Professional Certification and Continuing Education Credits

                      Meet Your Trainer

                      Justin Schneider

                      Justin Schneider has more than 20 years of experience working with communities in the United States and abroad, focusing on p2/engagement, community development, community-based research, and legal work. Justin began his connection with IAP2 in 2018 and now supports the Lonestar Chapter. Currently, Justin is based in Austin, Texas and manages Oak Grove Community Consulting. He also works for Austin Parks and Recreation Department as a community engagement consultant and supports training within the organization. If you work for the City of Austin, please reach out to Justin before registering.

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                    • Fundamentals of Public Participation - Hosted by Cassie Hemphill

                      • December 02, 2026
                      • December 03, 2026
                      • 2 sessions
                      • Online with Trainer Cassie Hemphill

                      Fundamentals of Public Participation

                      Understand the principles of meaningful and effective P2 and engagement. Learn how to apply the IAP2 Spectrum and other foundational models to your practice.

                      **Prerequisite - Fundamentals must be completed before taking other IAP2 courses**



                      Price: $325 ($275 for IAP2 members - contact us for the discount code)

                      Enroll for the entire IAP2 Certificate in Public Participation and save!

                      Want to take one of IAP2's new Electives? Enroll for both Fundamentals and an Elective and save!

                      Available Course:

                      • December 2-3, 2026  12:00 noon-2:00 pm + 3:00-5:00 pm ET

                      **NOTE there is a 1-hour break between sessions on each day**

                      Fundamentals of Public Participation (P2) sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community. The focus is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices and how to design and apply this knowledge to your P2/engagement projects.

                      Course objectives

                      By the end of this course participants will be able to:

                      • Define P2 and related terms and what makes it unique
                      • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
                      • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
                      • Reflect on and apply ethical leadership actions and abilities to P2 situations
                      • Apply the Profiles of Engagement model and explore organization- and community-led engagement and how that impacts the engagement process
                      • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
                      • Apply the IAP2 Spectrum to P2/engagement situations and practice
                      • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

                      Professional Certification/Credits

                      • This course is required for IAP2 Professional Certification

                      Tech Needed for Class

                      Cancellation and Refund Policy

                      Accessibility Policy

                      This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                      Click Here to Register on trainers website! 

                      Meet Your Trainer: Cassie Hemphill

                      Cassie Hemphill has more than 25 years of experience in public participation and 15 years designing and delivering training. Her courses emphasize transferable, applied skills participants use to become more effective in their work and personal lives and improve the world around them. Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

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                    • Designing and Leading Public Participation - Hosted by Cassie Hemphill

                      • December 08, 2026
                      • December 11, 2026
                      • 4 sessions
                      • Online with Trainer Cassie Hemphill

                      Designing and Leading Public Participation

                      **You must first complete Fundamentals of Public Participation before this course**

                      Designing & Leading Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

                      Price: $650 ($550 for IAP2 members - contact us for the discount code)

                      Date:

                      • December 8-11, 2026

                      Times - must attend both sessions each day:

                      • 12:00 noon-2:00 pm + 3:00-5:00 pm ET
                      • One-hour break between sessions each day

                      Designing & Leading Public Participation (P2) introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans.

                      This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

                      Course objectives

                      • For a real-world scenario, design an engagement process and plan that includes developing a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables (and much more!)
                      • Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis
                      • Develop an evaluation framework to suit the scenario
                      • Identify key roles and resources needed to implement the P2/engagement plan
                      • Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan
                      • Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

                      Professional Certification/Credits

                      • This course is required for IAP2 Professional Certification

                      Tech needed for the course

                      Cancellation and Refund Policy

                      Accessibility Policy

                      This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

                      Click Here to Register on trainers website! 

                      Trainer: Cassie Hemphill 

                      Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

                      Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

                      Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

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                    • Applying Methods for Public Participation - Hosted by IAP2 USA

                      • December 08, 2026
                      • December 11, 2026
                      • 4 sessions
                      • Online with Craddock Stropes
                      • 21
                      Register

                      Applying Methods for Public Participation

                      **You must first complete Fundamentals of Public Participation before this course**

                      Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

                      The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

                      Course Objectives

                      • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
                      • Research, design and test a F2F and/or online method using a range of tools and resources
                      • Apply the four steps of designing a method incorporating the eight key components of method design
                      • Develop rational and experiential aims
                      • Design an appropriate format
                      • Design questions and process
                      • Develop appropriate communications
                      • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.
                      • Incorporate inclusion and diversity principles
                      • Identify data management needs, evaluation points and measures
                      • Identify resources required
                      • Explore a variety of both F2F and online methods/techniques that are more structured and have nested methods within them (e.g. Deliberative Processes, Appreciative Inquiry and Open Space Technology)
                      • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery
                      • Identify principles for monitoring online activity
                      • Test the design by running elements of the method and submitting to peer review using a checklist
                      • Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing
                      • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences

                        Payment Policy

                        • Full payment must be received before the start of the course to confirm participation. 
                        • Please contact info@iap2usa.org if you will be paying by PO or check and will not be able to submit payment in advance of training.
                        • Your registration may be cancelled if payment has not been submitted and alternative arrangments have not been confirmed by IAP2 USA.

                        PLEASE NOTE: Our registration system requires that members log into the IAP2 USA website using their username and password. This allows us to maintain an accurate history of participation. Once logged in, the discounted registration rates for members will be available. We do not use registration codes for members - only international members of our other IAP2 affiliates and APA members. 

                        Members from other IAP2 affiliates/regions and APA members should contact info@iap2usa.org to obtain the registration discount code.

                        Cancellation and Substitution Policy

                        All cancellations and requests for refunds for IAP2 USA online courses must be made in writing as indicated below. Requests must be sent to IAP2 USA at info@iap2usa.org.Telephone requests/voicemails will not be honored.

                        Full refunds require written notice and must be submitted by 12:00 noon Eastern Time three days prior to the first day of class. Refunds will include an administrative fee of $25.00.

                        There will be no refunds for cancellation requests received two or fewer days prior to the start of class. However, a substitute may be named prior to the beginning of the course and that registration will be honored. Please email your substitution information to info@iap2usa.org and support@iap2usa.org prior to the start date of the course.

                        IAP2 USA reserves the right to cancel courses not meeting the required minimum by the end of the day three days prior to the start of class. In such circumstances, full refunds will be granted and admin fee waived. 

                        Professional Certification and Continuing Education Credits

                        Meet Your Trainer

                        Craddock Stropes

                        Craddock Stropes (she/her) is a facilitator, trainer and coach with more than 25 years of experience in the local government and non-profit sectors. Her work centers on connecting people with ideas to create inclusive, strategic and tangible solutions that make everyday lives better. She is chair of the IAP2 USA Diversity, Equity and Inclusion committee, a member of the American Public Works Association national DEI Committee and is active in the International Network of Asian Public Administrators. She has presented learning sessions on inclusion, public engagement and crisis communications for Connect, California Association for Public Information Officers, Public Relations Society of America, American Public Works Association and Transforming Local Government conferences. She is currently a senior management analyst for the City of Carlsbad.


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                      IAP2 Licensed Trainers

                      IAP2 USA Trainers are among the most dedicated, experienced and welcoming trainers in the world. Many volunteered as course developers for the Flagship Courses, collaborators in the formation of the IAP2 Federation, and leaders in launching the IAP2 USA Affiliate. Learn more about the History of IAP2 USA and Get Involved!

                      For the complete schedule of upcoming trainings and events, please visit our Events Calendar. In addition, the IAP2 Federation maintains a global calendar of public IAP2 training programs.


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